Understanding Subject Reaction - Response Behaviors
That Reveal More Than Words
Subjects don’t just respond with words—they respond with behavior. Understanding those reactions can tell you whether you’re building trust, triggering resistance, or revealing deception. This course shows you how to read the signs and respond with precision.
Approx. 3 hr Course with Quizzes. Certificate of Completion with Passing Score
What You Will Learn
- The critical difference between reaction behaviors and response behaviors—and why it matters.
- How to recognize behavioral shifts that indicate anger, depression, denial, bargaining, or acceptance.
- The five key response behaviors tied to subject mindset and message credibility.
- How to avoid misreading subject reactions and triggering confirmation bias.
- What to do when your subject’s behavior and their words don’t match
Why It Matters
Misreading a subject’s behavior is one of the most common—and most costly—mistakes in interviews. This session gives you the lens to interpret reactions accurately and adjust your approach in real time. When you understand the behavior behind the words, you get closer to the truth.
Who Should Register
- Investigators, first responders, and interviewers who want to decode subject behavior more effectively.
- Professionals conducting interviews in law enforcement, fire, arson, HR, legal, or regulatory settings.
- Anyone who wants to sharpen their behavioral observation and reduce misinterpretation.
What happens in the interview room echoes in the courtroom.®
